Home > Terms & Conditions
Terms & Conditions

Rewards Travel China departures are priced in USD dollars.

Tour Fare Includes

  • International air transportation: 
    International round trip flight from designated gateway to China per tour itinerary. "Land Only" Package does not include the international flight to China.
  • As of June 1st, 2011, our listed tour fares include airline fuel surcharge, and all government taxes & fees.

·         China internal transportation: 
All intra-China flights are included per itinerary. Private transportation between airport and hotel, and all domestic transportation are included as per itinerary.

  • Accommodations: 
    Hotel and cruise accommodations are included in the tour cost, based on standard double occupancy, as well as hotel facilities are included. Rate for three travelers sharing one room will follow the double occupancy rate. Single supplement charge applies for individuals staying in a room by oneself.
  • Sightseeing & Admissions fees: 
    Comprehensive sightseeing and evening shows including admission/entrance fees are included per itinerary (unless specified). Arrangements of certain programs are determined by tour operator and are based on local circumstances such as weather, traffic, holidays, etc.
  • Meals: 
    Daily meals and local special delicacies are included as specified in the itinerary. Meal codes are: B=Breakfast, L=Lunch, D=Diner. Breakfast is usually buffet style served inside your hotel. Lunch and dinner are usually served at local restaurants with Chinese "family style" set menu meals including one glass of selected beverages per person. Additional meals not included in itinerary will be at self expense.
  • Escorting/Guiding Services: 
    For all group travels, a professional tour guide will be assigned. The local tour guide’s responsibilities are to provide escorting and guidance services throughout the tour in China.

 

Tour Fare Does Not Include 
China visa processing fee; Airfare between your home city and the designated gateways; optional travel insurance; gratuities to your China tour guides, drivers and porters; items of personal nature such as laundry, room service, mobile usage, excess baggage charges, optional tours, and all other items and/or services not specifically listed in the itinerary.

 

Visa Requirement to Mainland China 
All foreign nationals traveling to China must travel with a valid passport (expiration date must be valid for more than 6 months upon returning home) and visa, obtained prior to entering the country. 
Rewards Travel China handles Single Entry Group Visa applications limiting to Canadian and U.S. passport holders. For details about Chinese visa or other forms of visa applications, please click here.

Visa Requirement to Hong Kong 
U.S. or Canadian passport holders (including countries listed: Hong Kong click here, Macau click her) can enjoy a visa free travel to Hong Kong and Macau if period of stay in these destination is within regulated duration. 
Rewards Travel China can provide all associated supporting documents and information for one’s visa application, however, it is the applicants’ sole responsibility in making sure all necessary documentations are prepared and submitted on a timely matter.  

Charge for Children 
Infants under 2 years old, including date of return, are considered for child rate. Lap child under 2 years of age will have no seat assigned on flight, and not be considered as a single traveler. All travelers 2 years and older will be acknowledged as an adult, and will be charged for full tour pricing.

Passenger Information 
The sole responsibility falls under the traveler to provide a valid scanned passport copy to Rewards Travel China for reservation and ticketing purpose. Unless otherwise provided in a written confirmation of the legal name and date-of-birth, any delay action of submitting the passport copy resulting in an increase of airfare, Rewards Travel China will not hold the responsibility, the traveler shall pay additional charge accordingly.

 

Methods of Payment 
Tour prices listed are in US dollars. Master Card, Visa, personal/company check, bank draft and electronic bank wire are all acceptable forms of payment. To take advantage of the "Cash Discount" (full price package only) rate, you should pay the balance payment by checks or bank draft, payable to "Rewards Travel China Inc.".

Deposit 
For regular and non-promotion tour, a non-refundable deposit of $300 per person & air fare are required to secure your reservation. Reservation will not be confirmed until the deposit is cleared with RTC. To secure a reservation on a trip departing within 60 days, full payment is required at the time of booking.

Final Payment 
Final payment is due 30 days prior to departure. Reservation is subject to cancellation if final payment is not received by due date; the deposit will be forfeited.

All Inclusive China Tour 
"All Inclusive" tour refers to a travel package that includes all international and domestic transportation, accommodations and tours.

Land Only

“Land Only” tour refers to a travel package that does not include international transportation, but includes domestic transportation, accommodations and tours within China. 

Cancellation & Refund 
Notification of tour cancellation for any reason must be in writing. Verbal cancellation by phone is not acceptable. RTC can provide a Cancellation Statement for insurance claiming purpose only; it will only be provided once RTC received an official written cancellation confirmation.
Traveler(s) unable to participate in the tour for any reasons must acknowledge that any and all unused portion(s) of the tour package is non-exchangeable, non-substitutable and non-refundable.
If the cancellation is a special occasion (RTC reserves the right for all explanations of special occasion) resulting in a full refund that causes the travel companion in becoming a single traveler, the single supplement fee will apply.

Rewards Travel China strongly recommends our clients to purchase travel insurance to protect their travel investment.

Itinerary Changes

The itinerary provided on our website is preliminary and are subject to adjustment and change. Rewards Travel China reserves the right to make substitution with hotel/cruise ship of equal standard and quality. Clients will not be issued any refunds or asked to pay additional fees for any changes of accommodations acuminating in a fare difference.

Arrangement of final tour itinerary will be determined by tour operator and are based on local circumstances such as weather, traffic, holidays, etc.

Group size 
A minimum of 20 travelers are required to guarantee a group departure. In the situation of cancellation due to low participation of scheduled tour date, RTC will provide clients the options of rescheduling the trip or a full refund of all payments made if rescheduling is not an option.

Shopping 
All shopping locations and merchants reserve their own rights and values for their products, any issues that may occur before or after purchase, clients will need to deal with the venders directly. RTC will only act as an third-party in assisting clients with establishing contact with merchants about their associated products.        

Gratuities 
The tips and service charge is a gratitude fee towards tour guides, coach drivers, porters and wait staffs for their services throughout the tour.  

Baggage 
One piece of checked luggage up to 20kg is included. Any excess check-in luggage may result additional charge. Although our staffs make every effort to handle clients' baggage carefully, Rewards Travel China will not hold responsibility, assume liability or accept claims for loss or damage to baggage and personal effects due to breakage, theft or wear and tear throughout the trip.

Health & Medical Issues 
Tour packages provided by RTC may contain extensive walking and activities that may not always be suitable for elderly travelers or people with disabilities. Should any medical treatment need to be commence due to sickness or feeling of unwell, all medical expenses will be at the travelers own expenses. Thus, travel insurance is strongly recommended to protect any unforeseen circumstances that causes the need of medical treatment.

Although vaccination is not mandatory, RTC recommends travelers to consult with ones’ family doctor or physician about the upcoming trip to China, and see if there are any recommendations in regards to vaccination. The most common vaccination people do look at would be ones towards mosquitos. Due to the humid atmospheres that China has, mosquitos are common and it is something to keep in-mind for.

For more information, a great webpage provided by Centers for Disease Control and Prevention (CDC) summarizes some of the causes that one might be looking-out for. https://wwwnc.cdc.gov/travel/destinations/traveler/none/china.

Travelers Needing Special Assistance 
Rewards Travel China does not provide special assistance for people of disabilities or require special needs throughout the tour. Travelers that may require such assistance or bring along medical equipment to China must notify RTC in advance of booking. RTC strongly recommend that people requiring special attention to travel with a companion whom can assist with the needs. RTC reserves the right to refuse passage to customers who seems unlikely to be able to complete a trip on their own, or whom such a trip could prove dangerous to either themselves or others around them.

Travel Package
Final travel package including e-tickets, hotel lists, final tour itinerary, travel tips and other pertinent information will be emailed to the travelers approximately two weeks prior to departure.

Travel Agent License 
Rewards Travel China, Inc. is a registered travel agent with ON Consumer Protection (licence number 50019248).

Legal 
Rewards Travel China shall not be legally liable under any of the circumstances mentioned;

      i.        any inconvenience, accident, loss, personal injury or property damage to you or to those traveling with you in course of the trip;

     ii.        direct or indirect occurrences or conditions;

    iii.        any delay, cancellation, change of schedule due to weather conditions or overbooking;

    iv.        downgrading of accommodation, mechanical or construction breakdown;

     v.        fault of any third parties, criminal or terrorist activities, acts of governmental authority, social or labor unrest, customs regulation;

    vi.        hygiene or any spread of disease

or any other actions, omissions or conditions beyond the control of Rewards Travel China.

 

Rewards Travel China shall not be held responsible for any potential risks and/or hazards associated with travel to destinations covered in our tour programs as listed:

      i.        unanticipated event;

     ii.        different living standard and practice at the tour country;

    iii.        standards of quality, hygiene, safety, medical treatment, provision of utilities such as water, electricity, accommodation, food preparations;

    iv.        services of all kinds;

In consideration for embarking upon travel for which you have sought the assistance of Rewards Travel China.

Travelers touring with RTC are hereby agreeing to assume all risks involved in such travel, whether expected or unexpected, or whether directly or indirectly the result of such travel.

 

Rewards Travel China reserves the right to change the departure date of any trip, withdraw any tours, alter tour itinerary, and substitute hotels, airlines, cruise ship, land travel operators, and any aspect of your tour package for the convenience of the operation of tours. The air carries, accommodations, and other suppliers providing services are independent contractors. Services issued by the independent company are subjected to the Terms and Conditions specified by the associated suppliers. Any failure of services provided or change of suppliers resulting in need of reschedule or cancellation, a comparable service would be offered or a tour refund will be processed should the alternative not be of satisfactory.

Rewards Travel China does its best to maintain updated and accurate information for any services provided by suppliers including images, videos and descriptions of individual properties. Major inaccuracies that are noted at the time of receiving service causing unsatisfactory, RTC may assist with substitution of alternative services of equal standard.

The General Conditions under which you agree to utilize the services of Rewards Travel China in arranging the tours may not be amended in any way except in writing signed by an authorized officer of Tour Beyond, Inc.

The Agency reserves the right to modify this Terms & Conditions at any time and Customer's continued use of this service will be conditioned upon the Terms & Conditions in force at the time of use.

Rewards Travel China makes every effort to ensure accuracy on the website and brochure; however, Rewards Travel China cannot be held responsible for any errors or omissions in the publications.

Claims & Jurisdiction 
All claims against Rewards Travel China Inc. must be filed in writing within 30 days after completion of the tour. By utilizing the services of Rewards Travel China. you agree that the exclusive venue for all claims, actions or proceedings against Rewards Travel China. of whatsoever nature arising out of this contract shall be the Province of Ontario; and, such claim actions or proceedings shall be determined according to the laws and jurisdiction of the Province of Ontario.

Limitation of Liability 
By booking one of these vacation packages, you acknowledge that in all events Rewards Travel China Inc. shall not be liable for any consequential, psychological or emotional damage and that the sole extent of liability of Rewards Travel China. shall never exceed the amount actually paid by you to Rewards Travel China Inc.


 





Service

We treat our clients like families, all our clients are VIPs.

We will walk you through, every step of the way for your china trip.

24/7 support worldwide over the phone, e-mail and online.

Quality

Luxury Hotel accommodations in downtown location.

Professional English speaking tour guides who knows their culture and city.

Authentic

We choose best attractions and real local restaurants.

We visit local families and experience real Chinese life.

Value

Best value for your money is guaranteed.

Sign up for our free newsletter

Receive news and offers from Rewards Travel China

          

Company Info

Service & Support

Accepted Credit Card Type



Flight Company

Qualifications



Rewards Travel China Inc. All Rights Reserved. HST# 82110 5806 RT0001 | TICO# 50019248 | Wholesale License # 50021849

Terms and Conditions | Data Protection